OnlyOne Product Overview

Finally...You can give your contacts a single local number for every kind of call.  With this number, you can answer live calls, receive voicemail, be paged with messages, and even receive faxes privately.

When someone calls your OnlyOne number, the call rings in your office if you're there.  If you're at home, it rings at home.  If you're mobile, it rings your cell phone.  Or if you prefer, the system politely asks for the caller's message.  You will be immediately notified when you receive a voicemail or a fax.  With an easy one-touch button, you can tell OnlyOne where or if you want to be reached.

OnlyOne eliminates the need to ever give out your cell, home or other private numbers, yet still take important calls there.  You'll never have to waste time checking two or three voicemail systems.  Your E-Mails, Voicemails and Faxes are all in ONE place and accessible from anywhere.

There's no hardware to buy, no software to buy and no contract to sign.  The service is just a flat monthly fee.  Most of our subscribers have found that OnlyOne pays for itself since it reduces their cell usage and replaces their fax line and/or voicemail line.  Our clients tell us that they appreciate the professional image, time savings, simplicity and privacy that OnlyOne brings to their communications.

Your callers will need only ONE NUMBER to reach you for any situation.

OnlyOne gives subscribers the simplicity, control and privacy they have always wanted. It also gives your callers a means to quickly connect with you, if you’re available and to know your “status” if you are not available. Thus, your callers have a better understanding of when they can expect a return call.

Each OnlyOne subscriber is issued a local Direct Inward Dial (DID) number. Callers are not required to dial an 800-access number or special code numbers (8XX-access is available to accommodate mobile or traveling users, but is not required). All features are bundled into one telephone number. It’s also important to note that the OnlyOne service is device independent. OnlyOne will work with any type of standard telephone, key system, PBX or cell phone.
As part of OnlyOne’s philosophy of customer support, OnlyOne subscribers are supported by a local representative who understands the local market and the needs of his/her subscriber base.

Subscribers: Major Features and Benefits
Callers: Major Features and Benefits
OnlyOne usage

Subscribers: Major Features and Benefits

Feature	Description	Benefits
Single OnlyOne Number	Subscribers manage all communications - work, fax, cell, home, email, or pager. This is all done through a local number.	Greatly simplified person-to-person communication. Ability to keep all other numbers private. Control over when and where you are available for calls. Ability to treat your callers with respect
Local Phone Number	Callers contact you through a local number. Since the subscriber chooses how he/she is contacted (cell, office, home etc.) subscribers can use landlines more often. Eliminates 8XX costs.	Reduced cell costs. Gives a perception of a local business within the local business community.
Easy Telephone User Menu and prompts	OnlyOne employs simple menu prompts to guides subscribers or callers each step of the way.	Easy to learn, easy to remember. Treats callers in a professional manner.
Transfer Call To Voice Mail	Often used if the subscriber is on a cell phone and the caller has detailed information. Sometimes it is better to have the caller leave a voice message.	Improved control over receiving and storing detailed information. Provides callers with a method to leave information.
Transfer call to any Phone Number	This feature allows subscribers to transfer a call to another number. For example, while on a cell phone, the subscriber can transfer the call to an office or home phone.	Improved control. More respect for the caller when cell reception fades. Reduced cell costs.
Caller Name Announcement	The system announces who is calling. You have the option of taking the call, or, allowing the system to politely inform the caller that you are unavailable (i.e. transferring them to voicemail).	Enhanced privacy and improved productivity. You take those calls that you choose to deal with at the time. No more “blind answering” or interpreting Caller ID.
Presence Management	If subscribers are available for phone calls, subscribers “point” OnlyOne to the desired phone device (e.g. work, cell, or home). When subscribers are not available, they select what the caller will hear. For example,  “[name of subscriber] is in a meeting.” Subscribers can choose pre-recorded caller messages, or they can record their own.	Provides control over when the subscriber is interrupted.  Provides respect for the caller by giving him/her an idea of when they can expect a reply.
Availability Notification	When subscribers are unable to take a phone call, they select the appropriate message to play for the caller that pleasantly prompts them to leave a voice message.	Callers have an immediate understanding of the availability of the subscriber and when they can expect a return call.
Group Messaging	Send the same voice message to multiple subscribers.	Timesavings and ability to convey urgency or “fun” through voice inflection.
Voice and Fax Message Notification	OnlyOne notifies you when you have received a voice or fax message. You can choose message notification through your cell phone (a single audible beep), or e-mail.	You know you have a message(s) waiting and whom it is from.
Unified Messaging	Subscribers check only one source for voice messages. Voice messages can also be heard on e-mail. (Voice messages are sent as WAVE files to subscribers e-mail.)	Great time savings.  Increased probability that subscribers will promptly receive their voice messages.
Subscriber to subscriber messaging	Send and receive voice messages to and from any other subscriber.  The receiver simply hits a single key to reply. All subscriber-to-subscriber messages are free, regardless of location.	Provides an easy method to have a “non-simultaneous conversation” with another subscriber.
Fax to E-Mail	Subscribers receive fax documents in their e-mail as a TIFF file (a FREE feature!). You can choose to review the document on screen, send it to a printer, or send it to a fax machine.	Increased fax privacy and accessibility. Also increases fax readability.
VIP Code	Subscribers can give a special code to specific individuals. So, even if you are “In a Meeting,” the call will still be connected.	Provides an immediate connection in the case of an emergency.
Telephone Administration	Subscribers are able to administer their OnlyOne account through an easy menu accessed via phone	Ability to update or change OnlyOne parameters, from any phone.
Web Site Administration	Subscribers have a private area on the OnlyOne web site where they can update numbers, change their status, create a distribution list and administer their account.	Provides an easy way to administer the OnlyOne account if you are at a computer.

Callers: Major Features and Benefits
OnlyOne has been designed to give the Subscriber the ultimate in communication flexibility. However, OnlyOne Subscribers “love” this service because of the professional way in which it handles calls from business associates, clients or family.

Feature	Description	Benefits
Single number	Callers only need to remember one number.	Callers never need to “guess” how to reach the subscriber. Increased probability of reaching the subscriber.
Local number	Callers have a local number to contact the subscriber.	Callers do not have to pay a long distance charge to reach the subscriber (provided they are in the same local calling area).
Anytime Messaging	Callers have the ability to leave a voice message without actually connecting first.	Provides callers with a fast way to convey information.
Presence Management	The OnlyOne system is pointed to the phone device (e.g. cell, home, remote office) that is most appropriate for the subscriber at that time.	Callers are assured that if the subscriber is available, they will be connected promptly.
Availability Notification	Callers hear the most appropriate message explaining the subscriber’s availability.	Callers have an immediate understanding of the availability of the subscriber and when they can expect a return call.
VIP Code	Subscribers can give a special code to specific individuals. Thus special callers are able to contact the subscriber, regardless of how he/she has determined availability.	Provides an immediate connection in the case of an emergency, or an important business situation.
Mark your message Urgent	Callers have the option of flagging a message as “Urgent.” The subscriber will hear Urgent message first	Quick and simple way to ensure the callers message is “first in line.”
Ability to send fax documents	Fax documents are routed to the subscriber’s private OnlyOne account.	Business associates are confident that the document will be received and remain private.

OnlyOne Usage

The OnlyOne service gives subscribers unlimited local calling. This provides a significant competitive advantage. However, four additional features involve usage charges:

• 800 number access (If the subscriber chooses to have an 800 number as their OnlyOne number
• Long Distance Out-dial
• Conference calling -- usage charge is assessed per leg
• Forwarding a fax document (that the subscriber receives as a TIFF file) from e-mail to a fax machine for output.