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Relocation
During
your upcoming move, there will be many crucial and time consuming tasks to
manage. Relocating voice and
data services are no different. Here
are some ‘FAQs’ :
Can I keep the same
number when I move?
It
depends… Phone companies assign
phone numbers geographically in most cases.
Moving more than a few miles may mean you are changing to a new serving
Central Office (“CO”), and usually requires new numbers.
Old numbers may be retained via Remote Call Forwarding (“RCF”) or
other methods, but can be expensive. Some
T1 providers allow for number retention for a flat monthly fee, so ask your
telecom consultant for details.
How long does it take
to install phone services?
Regular
phone lines can take 3-10 business days depending on current workload.
DSL service can take an additional 3-7 business days.
T1’s either for voice or Internet usually take 25 to 40 calendar days,
so plan ahead. (Expedites can be
done at additional cost in some cases.)
How much does it cost
to install lines, DSL and T1’s?
Phone
companies will quote costs for delivering the services to your building’s
minimum point of entry (typically called “dmarc”).
From there, you either pay additionally for them to bring the services to
your suite, or have a private phone vendor/contractor handle this portion.
Phone lines typically cost anywhere from $65 to $95 each to install to
the dmarc depending upon the carrier. DSL
can cost $50 to $300 to install and T1’s can cost $1,000 to $2,000 each.
However, promotions exist for virtually every product if
“bundled” together in a term agreement.
Installation fees can be waived entirely if you understand the early
termination penalties. Ask your
Telecom Consultant for the best promotions, and match the term of your lease to
the term of the telecom agreements. Ask
your hardware and LAN data vendor for quotes on moving your system on move day.
Can I get high speed
Internet DSL or T-1 at my new office? How
much are they?
Internet
T1’s vary generally between $450 to $800 monthly depending upon term and
“bundle” (bundle with other products and/or bundle with term agreements),
and are usually available everywhere. They
are not speed sensitive to distance from the Central Office and run at 1.54MB
for BOTH upload and download. DSL,
on the other hand, costs only $30 - $199 per month depending upon download speed
requested and term agreement. DSL is
also very sensitive to the distance your building is located from the phone
company and is “best effort” service, meaning the bandwidth is not
guaranteed or even the same speed each day.
Please ask us to check your distance to the phone CO.
DSL speeds can be faster than a T1 when downloading, but is slower for
uploading. Cable modems are
comparatively fast and not sensitive to distance from the CO, but they are not
always available in commercial buildings and usually have slower uploading
speeds as well. While DSL and cable
are less expensive, T1’s are far more reliable in “up-time” and recovery
time.
Call
us at 1-800-405-3110 to discuss your upcoming move.
We
will coordinate your Telecom & Internet move for you!
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